On Lawcus, there's always a chance to salvage or reopen a lead, should you have closed it due to its unresponsiveness or whatever other reason. So, when next prospect reaches across to take their case or legal issue forward, you need not start reentering all the information earlier gathered.
To re-open a lead:
1. Go to the Leads tab
2. Navigate to and click Not hired leads
3. Locate the closed lead and click Re-open
Note: Should you not see 3 options in front of closed leads, scroll to the right of the browser tab
4. Navigate to Intake to see the re-opened lead