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What do I do if the downloaded Google Authenticator doesn't recognize my phone number?
What do I do if the downloaded Google Authenticator doesn't recognize my phone number?
Maninder Kaur avatar
Written by Maninder Kaur
Updated over a week ago

If you're seeing your personal Google account linked to the authenticator app or phone instead of your work account, try accessing the Google Authenticator app directly to retrieve the required code.

If you encounter any persistent issues or need additional support, I recommend reaching out to your firm's security administrator for further assistance and guidance tailored to your specific situation. They can provide specialized help in ensuring the correct account linkage and addressing any authentication concerns.

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