Creating a folder for a matter brings structure and organization to your document trail. So, when you anticipate or have already shared lots of different types of files with a client, creating a folder makes so much sense as it enables the quick location of shared files.
Creating a folder under a matter
To add a folder to a matter:
Go to Matters, then open the desired client matter
Navigate to the Files tab, then click the folder icon
Enter the folder's name, then tap Create