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How to automate client portal invitations using workflow?
How to automate client portal invitations using workflow?

Learn how to save time and effort in client management by automating client portal invitations through workflow.

Maninder Kaur avatar
Written by Maninder Kaur
Updated over a week ago

Automating client portal invitations through the workflow is an excellent way to save time and effort in the client management process. This feature enables you to automate the invitation process for new and existing clients, allowing you to focus on other essential aspects of your legal practice.

Automating client portal invitation

To set up the client portal invitation workflow:

  1. Access Automation from the left-side menu, and click + Add Workflow.

  2. Select Client Created as the trigger type, and click Continue. Note that the trigger can be anything related to Matter or Contact.

  3. Choose Invite client as the following action, then click Next.

  4. Select Client Id from the Use the client value from trigger drop-down options in the Matter client field, and then Save your configuration.

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