In today's digital age, traditional methods of communication, such as email, may not provide the level of security needed to protect confidential information shared with clients. Lawcus offers a secure messaging feature that ensures the safe exchange of sensitive messages and communication between you and your clients. This article will guide you through the process of sending secure messages using Lawcus, guaranteeing the privacy of your client conversations.
Method 1: Sending Secure Messages via Matter
1. Click on Matters and navigate to the Matter that has been shared with the client on the Client Portal.
2. Scroll down to locate the Secure Message tab.
3. Compose the Secure Message: Enter a subject and body for the message.
4. Click the "Create" button to send the secure message.
5. The secure message will be automatically shared with the client, maintaining the confidentiality of your conversation.
Method 2: Sending Secure Messages via the Interactions Menu
On the Lawcus interface, navigate to the Inbox menu.
Select the Secure Message Option.
Compose the Secure Message: Enter a subject and body for the message.
Click the "Create" button to send the secure message.
The secure message will be automatically shared with the client, maintaining the confidentiality of your conversation.
Note: It is important to note that your client will only receive or reply to secure messages after they have been invited to and activated the client portal.
By following these simple steps, you can utilize Lawcus's secure messaging feature to ensure the privacy and security of your communication with clients. Avoid the risks associated with insecure methods of communication and embrace Lawcus's encrypted messaging system for confidential exchanges.