In situations where you want to deactivate but not delete a user, you have an option to make such a user inactive. Doing that gives you a chance to reactivate the user at any desired time, such as when the user is back from leave.

Disabling a user account

To make a user account on your team inactive:

  1. Tap the avatar image, then click Manage your organization

  2. Navigate to the desired user and click the pen-like edit icon

  3. Toggle the Active user button to the off position, then click Update

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