Lawcus Concierge

Lawcus Concierge brings everything you need to stay informed and get support in one place. From keeping up with the latest Lawcus updates to submitting feature requests, booking a training session, or finding answers in the Help Center, Concierge makes it easy to get the right resources when you need them.
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Watch the Lawcus Concierge Overview video for a complete walkthrough of Lawcus Concierge and learn how to stay updated, share feature requests, book training or support sessions, and find answers in the Help Center.

Home is your starting point in Lawcus Concierge. It brings your updates, feature requests, votes, and upcoming sessions together so you can quickly catch up or pick up where you left off.

From Home, you can:

You can also open an upcoming session to view its details and manage your booking.

Stay up to date with the latest changes in Lawcus through What's New.

Browse the update feed or filter updates by:

Open any update to learn more about what has changed and how it can help your firm. Depending on the update, you may also find:

Regularly checking What's New helps your team discover new capabilities and understand how to use them in your day-to-day workflows.

Have an idea for a new feature or an improvement to Lawcus?

Use Feature Requests to share your ideas with the Lawcus team and see what other users have requested.

You can:

Before submitting a new request, search the existing requests to see if your idea has already been shared. If it has, you can vote for it instead.

Whether you're onboarding new team members or looking to improve an existing workflow, you can book a training session directly through Concierge.
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Training sessions provide practical guidance based on how your firm uses Lawcus.

Select Book Training and follow the booking steps to choose an available session.

Once your session is booked, your confirmation will include:

You can return to Concierge Home at any time to view your upcoming session. If your plans change, you can also reschedule or cancel the booking.

If something isn't working as expected or you need help with a specific question, use Talk to Support to arrange a call with a Lawcus specialist.
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The booking process is the same as booking a training session. Select Talk to Support, choose an available time, and provide the required booking details.
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After booking, you can view the session from Concierge Home and reschedule or cancel it if needed.

Not every question requires a meeting. For everyday questions, the Help Center provides a self-service starting point where you can find answers and learn how to use Lawcus features.

Search for the topic you need or browse collections covering areas such as:

The Help Center includes step-by-step guides and other resources to help you find answers quickly.

With Lawcus Concierge, you have one place to:

Whenever you need to learn something new, find an answer, share an idea, or connect with the Lawcus team, Lawcus Concierge is your starting point.