We ensure that our billing is fair by prorating the charges. So, we add the unused credit for the user to your Lawcus account, which can then be used towards your next billing.
In addition, we can backdate the billing from the day you requested to deactivate your user account. This ensures that you won't be charged for the period during which we processed the request. By doing so, we make sure that you are billed accurately based on your actual usage.