When a new lead or signed client schedules a consultation, they may forget about it. This can also happen with an internal team member. An automated reminder from your end, giving the event participant(s) a heads-up before the scheduled time, could ensure they eventually show up.
Steps to set up Event Reminders
Click the
Avatar Iconand selectSettings.Navigate and expand
Firm Settingsand click onReminders.Select
Event remindersfrom the top to access it.
Choose a
Notification Type, whetherEmail or SMS, and anInterval.Enter your
Reminder Contentinformation and choose relevantMerge Fieldsif required.
Click
Saveto complete the process.
You can also create a reminder while creating an event on your calendar. Click on More Options and then, + Add a Reminder and add the reminder requirements to activate it.

