To resolve this glitch, here's what you can do:
Clear Browser Cache: Try clearing your browser cache and cookies. Sometimes, stored data can cause issues with accessing files. Restart the browser and try again.
Check Internet Connection: Ensure you have a stable internet connection. A poor connection can sometimes interrupt file access.
Contact Support: If none of the above steps work, contact our support team at email@example.com with details about the specific file and the issue you're encountering. We'll investigate and assist you further to get this resolved ASAP.
It could be because the client is linked to one of the matters with corrupt data imported from your previous software.
Your seamless experience with our platform is our priority, so don't hesitate to contact us if you need further assistance.