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Automatically Advance Matters When an Invoice Is Paid Using a Workflow

Set Up a Workflow to Automatically Move Matters to the Next Stage Once an Invoice Is Paid.

Devanshi Kackar avatar
Written by Devanshi Kackar
Updated over 2 weeks ago

You can streamline your matter management by setting up a workflow that automatically advances a matter to the next stage once an invoice has been paid.

Steps to Set It Up

  1. From the main menu, select Automation, then navigate to the Workflow tab and click + Add Workflow.

  2. Enter a Workflow Name and an optional Description to help you identify it later.

  3. Choose New Payment is Received as the Trigger Type, then click Continue.

  4. Under Select Action, choose Update Matter, then click Continue.

  5. Setup the parameters for how the matter should be updated (e.g., move to a specific stage or status).

  6. Review your setup and click Save to activate the workflow.

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